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THE HOUSE

WE ARE A RETAILER. THAT IS THE WHOLE CLAIM.

Most stores in this category dress themselves up as manufactures. We are not one, we do not need to be one, and pretending otherwise would be the fastest way to lose you.

What we sell

Two things. Watches from Pagani Design, sold under that brand’s own name and reference numbers, with the Japanese calibres the manufacturer publishes — Seiko NH34 and NH35, Miyota 8215, Japanese VK63. And a small line of our own jewellery in 316L stainless steel with PVD finishes.

We are an independent retailer and not an authorised dealer of Pagani Design. We have no affiliation with the brand beyond buying its products, and we will never suggest otherwise. The warranty you get is ours, not theirs.

What the price is made of

A watch that costs us a certain amount to buy, ship and inspect is sold for that plus a margin. There is no mystery in it, and there is no boutique overhead built in because there is no boutique.

Where a manufacturer publishes its own retail price, we show it next to ours with the date we checked it. That is the only “was” price you will ever see here. We do not invent a higher number to cross out.

What we check before it ships

Every watch is unboxed, wound or started, timed against a reference, and inspected for crystal marks, bracelet alignment and crown action. Jewellery is checked for clasp function and finish quality. Anything that fails goes back to the supplier.

This is why dispatch takes one to three business days instead of being same-day. It is a deliberate trade, and we would rather explain it than quietly disappoint you.

Where we will not go

  • No countdown timer that resets when you reload the page.
  • No “14 people are viewing this”.
  • No stock number that is not the actual stock number.
  • No review we wrote ourselves presented as a customer’s.
  • No specification we cannot point to a manufacturer’s data sheet for.
  • No claim of certification, chronometer rating or hallmarking that we do not hold.

Where our catalogue still shows sample review content while the store builds real order history, it is labelled Demo review on the page and excluded from the rating data sent to search engines.

The standard

  • INSPECTED, NOT DROP-SHIPPED BLIND
    Every watch is unboxed, wound or started, timed against a reference and checked for crystal and bracelet defects before it goes out.
  • SPECIFICATIONS FROM THE MANUFACTURER
    Case, calibre, crystal, water resistance and weight come from the manufacturer's published data. Nothing is estimated to fill a gap.
  • 24-MONTH MOVEMENT WARRANTY
    Ours, not a reseller's copy of somebody else's. Covers the movement against defect. Battery, strap wear and water damage are excluded and we say so up front.
  • 30 DAYS TO CHANGE YOUR MIND
    Unworn, in the box, with the protective film on the case back. Return shipping is on us if the piece arrived faulty or not as described.

Talk to a person

care@aurvm.com — answered within one business day, by someone who can look up your order.